Privacy policy

Privacy Policy

Last updated: September 17, 2026

Snowlit operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Snowlit is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot be reasonably linked to you. Depending on how you interact with the Services and where you live, we may collect or process:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange or cancel, and your past transactions.
  • Communications with us including information you include when sending a customer support inquiry.
  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information:

  • Directly from you, including when you create an account, use the Services, or communicate with us;
  • Automatically through the Services, including from your device and through cookies and similar technologies;
  • From our service providers, when we engage them to enable certain technology or when they process personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. To perform our contract with you, process payments, fulfill orders, remember your preferences, send account notifications, process returns and exchanges, arrange shipping, enable you to post reviews, and create a customized shopping experience such as recommending related products.
  • Marketing and Advertising. To send marketing and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services, including based on items you previously purchased or added to your cart.
  • Security and Fraud Prevention. To authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal or malicious activity, and secure our Services. If you register an account, you are responsible for keeping your credentials safe. We strongly recommend you do not share your username or password with anyone.
  • Communicating with You. To provide customer support, respond to your questions, and maintain our business relationship with you.
  • Legal Reasons. To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to participate in litigation or civil discovery, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

  • With Shopify, vendors and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising.
  • When you direct, request, or otherwise consent to our disclosure of information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations including subpoenas and search warrants, to enforce our terms, and to protect our rights and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights. To learn more, visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/consumer-privacy-policy or the Shopify Privacy Portal at https://privacy.shopify.com/en.

Third Party Websites and Links

The Services may link to websites or platforms operated by third parties. If you follow links to sites not controlled by us, review their privacy and security policies and terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found there. Information you share on public or semi-public venues, including third-party social platforms, may be viewable by others. Our inclusion of such links does not imply endorsement.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measure is perfect or impenetrable, and we cannot guarantee perfect security. Information you send to us may not be secure while in transit. We recommend you do not use unsecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.

  • Right to Access or Know. Request access to the personal information we hold about you.
  • Right to Delete. Request that we delete personal information we maintain about you.
  • Right to Correct. Request that we correct inaccurate personal information.
  • Right of Portability. Receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you live, you may opt out of the "sale" or "share" of your personal information or of processing for targeted advertising. If you visit our website with the Global Privacy Control signal enabled, we will treat this as an opt-out request for that device and browser, and will apply it to your account where we can associate the two. To learn more, visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other "Do Not Track" signals.
  • Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link in our emails. If you opt out, we may still send non-promotional emails about your account or orders.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations under local law, you may also:

  • Object to or Restrict Processing. Ask us to stop or restrict processing of your personal information for certain purposes.
  • Withdraw Consent. Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

You may exercise any of these rights by contacting us at stepnestofficial@gmail.com. We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request, as permitted or required by law. You may designate an authorized agent to make requests on your behalf, but we will require proof of that authorization and may need to verify your identity directly. We will respond within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, contact us at stepnestofficial@gmail.com. Depending on where you live, you may have the right to appeal our decision by contacting us again, or to lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or the equivalent contracts issued by the relevant UK authority, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this website, update the "Last updated" date, and provide notice as required by law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, email us at stepnestofficial@gmail.com. Snowlit is based in San Diego, California, United States. For the purposes of applicable data protection laws, we are the data controller of your personal information.